Ordering Policy

There is a $500 opening order and re-order minimum.

Please let us know at the time when the order is placed if you have a requested ship date, or special shipping needs (see Shipping Policy page for details).

We require a valid copy of your reseller certificate before purchasing from Blue Ocean Traders. Orders will not be processed until this has been received.

Please note that antique and vintage items will vary somewhat in size, color, and style. Some cracking and wear and tear is typical of vintage items which is what we believe gives them their character and story. Please understand when you order our vintage items that it is the inherent nature of reclaimed products, older materials and certain furnishings to appear weathered, and to contain variations and imperfections with respect to size, color, and constitution.

Average lead time to receive an order is 4-8 weeks. This can vary as our inventory is constantly turning over. When your order is nearing completion, we will notify you as to when we will ship. Please feel free to contact us if you need an ETA for your order and we will do our best to give you the most accurate date.

We do not extend terms. Orders will not be charged until the day before the order ships & cannot be packed or processed without payment information. Please fax/e-mail the Credit Card Authorization Form with your payment information (see our Forms & Resources page). We accept all major credit cards including Amex. You may also send a check or wire transfer. Please call or email for a freight quote so that you can include the cost of shipping if sending a check, or you may also provide a credit card for the shipping portion.

We will ship backorders via Fedex (small package) if they can be sent by that method. If the backordered items must be sent via freight (packed on a pallet) we will ship once the merchandise total is $500 or above, or the customer may elect to add items to ship with the backorder to allow for a lower freight percentage.

Although our order minimum is $500, please see the map below for recommended minimums based on location. Our warehouse is located in Louisville, Kentucky which is from where orders are shipped.