Where do you exhibit your products?
We show our products at the Atlanta, New York, Dallas, High Point, and Las Vegas furniture markets. Please visit our Tradeshows page for more information.
Where does everything come from?
Blue Ocean Traders sources product from all around the world including Asia, India, Europe, Egypt, and here in the United States.
Are some things old and some things new?
Yes, about half of the items we carry are actual vintage, found products, the other half are reproductions, newly manufactured. We stock both vintage and reproductions in quantity - you can place orders for both!
What's your opening order minimum? Re-orders?
We have a $500 minimum for both opening orders and re-orders. Please visit our Ordering Policy page for more information.
Where do you ship from?
We ship from Louisville, Kentucky, where we are based.
How do you ship?
We ship primarily on pallets via freight companies whom we have shipping accounts with. We can also ship with a blanket wrap shipper, or for smaller items, we ship with Fedex. You may also arrange your own shipper to pick up your order if you would like - just let us know! Please visit our Shipping Policy page for more information.
Which shipping companies do you use?
We have accounts with ABF, YRC, Central Transport, Roadrunner, and Fedex.
How much does freight run?
Freight cost/percentage will vary with each shipment based on what and how much you order. Average freight nationwide is 18%, however this will vary based on the following factors:
- Weight of Shipment
- Density of Shipment
- Distance to consignee
- How much you order ($ volume)
We are happy to provide you with a shipping quote. We will notify you if your shipping quote runs 25% or above. Please visit our Shipping Policy page for more information.
Average lead time is 6 weeks. With that said, if everything from your order is in stock, it may ship more quickly. On the other hand, if items are out of stock and there is not enough available to ship to ensure an average shipping percentage, your order will be held until it can be filled.
Do you offer terms?
We do not extend terms. All orders must be prepaid before they can ship. Please visit ourOrdering Policy page for more information.
What forms of payment do you accept?
We accept the following credit cards: Visa, Mastercard, Discover, American Express. We also can accept a check, or wire transfer. Please visit ourOrdering Policy page for more information.
Do you drop ship? Can you ship to a residence?
We do not drop ship or ship to residential addresses (for a myriad of reasons) - no exceptions. Sorry! Please visit our Shipping Policy page for more information.
Where are you based?
We are based in Louisville, Kentucky.
Can we come visit the warehouse? When?
Yes! Warehouse visits are by appointment only, but we welcome you to come visit our 100,000 square foot warehouse in Louisville to shop or pick up an order you have placed. Please visit our Schedule a Visit page for more information and to request an appointment. We are open Monday through Friday 9 A.M. until 5:00 P.M (EST).
Do you have a catalog?
We do not have a print catalog because our product assortment is constantly growing - please browse and shop from our online catalog between markets!
Please contact Blue Ocean Traders with any questions.